Your wines will be shipped by us in perfect condition and any damage incurred due to weather is not covered by the shipping company insurance, or guaranteed by us.
If temperatures in your area are below freezing or above 80 degrees for a sustained period of time, please advise us to hold your wine until the weather is milder, or to upgrade to an expedited shipping method. Please be aware that extreme cold or heat can cause damage to wine. All wines delivered must be received by an adult of legal drinking age. By placing your order you have represented to Ludwigs Fine Wine that you are at least 21. * You must be at least 21 years of age to purchase wine. We will resolve any issues to your fullest satisfaction.
Your order is insured, however you must contact us directly with any issues first, DO NOT CONTACT THE SHIPPING CARRIER AS THEY WLL NOT BE ABLE TO PROCESS ANY CLAIMS ON YOUR BEHALF.